❤️🎭 Creative Arts T-shirt

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us to start a return admin@j5investments.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question atadmin@j5investments.org.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We are a print on demand company. All products are made to order, with love. We print in house and use outsourced manufacturers for a portion of order fulfillment. We reserve the right to ship items separately should an unforeseen delay come from one of our third parties.

Order Processing

Apparel takes up to 10 business days to create. In some cases, due to item back order, there may be a slight delay (usually of no more than 7 additional days).

Once your order has shipped, you will receive your tracking number to the email or cell phone number you provided during check out. Contact us if you have questions about your order.

Shipping

We ship via USPS (first class or priority). 

Due to the events regarding COVID-19, delays are worldwide with production/shipping times extending up to as long as 2 weeks.

Prior to COVID-19 delays, US customers could expect to receive their item(s) in 2-5 business days after we processed the order. This time frame is now longer. USPS is keeping everyone posted on their delays via a red alert at the top of their website. Packages are moving slow, but they are moving. We must remain patient. 

We do not currently offer expedited shipping.

In instances where items used for printing are out of stock, information referencing delays will be posted on each individual item and/or emailed to the customer.

Expedited shipping 

We do not currently offer expedited shipping.

Important

We are NOT responsible for post office issues relating to lost/stolen packages and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office, not that of J5 Investments

Questions? Contact us at admin@j5investments.org

• Seamless double-needle 3/4" collar
• Taped neck and shoulders
• Rolled forward shoulder
• Double-needle sleeve and bottom hem
• Tubular fit for minimal torque
• Unisex
• 4.5 oz., 100% preshrunk ringspun cotton jersey